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Payments
1. Payment methods accepted by dimarkethall
dimarkethall accepts the following methods of payment (some of these methods may be available in select markets only
- Credit card
- Bank transfer
1.1 Payment on delivery
You may make payments for your purchases from the dimarkethall marketplaces once the goods are delivered to you by providing the exact amount of the purchase price to the delivery agent in cash or by paying the exact amount via mobile money to the dimarkethall payment details that will be provided to you by the delivery agent.
1.2 Credit Cards
You may make payments for your purchases from the dimarkethall marketplace by using your credit card.
You will be required to input your card details at the checkout process as a payment method.
Please refer to the dimarkethall marketplace terms and conditions and the dimarkethall privacy notice to learn how dimarkethall processes your information.2. Adding or changing payment methods
- You can add a new payment method or change your existing payment method at any time by logging in to your dimarkethall account and changing your dimarkethall profile. You also may add or remove payment methods that are linked to your account t
3. Vouchers
- dimarkethall offers two types of vouchers: promotional voucher codes and refund vouchers.
3.1 Promotional Voucher Codes
What are promotional voucher codes?
Promotional voucher codes are codes issued by dimarkethall that offer a specific discount or credit on a dimarkethall marketplace. Vouchers may be subject to additional terms and conditions.
How can one obtain a promotional voucher code?
dimarkethall may award you with a promotional voucher code for participating in a campaign run or it may be offered to you as an incentive or compensation.
Where can I find/access the promotional voucher code? The promotional codes are provided periodically by dimarkethall.
How can I use the promotional voucher code?
You may use the promotional voucher code only to make purchases on a dimarkethall marketplace.
The promotional voucher code may only be used and redeemed once. Any promotional code for duplicate benefits will be voided.
Only promotional voucher codes communicated by dimarkethall are valid.
A dimarkethall promotional voucher code is applied to your final cart purchases available at check-out and is deducted from the total amount of your purchase(s).
Can the promotional voucher be transferred withdrawn or converted to cash?
You cannot transfer or withdraw your promotional voucher code or convert it into cash.
What is the expiry period of the promotional voucher codes?
The expiration date of any promotional voucher code will be communicated to you with the code.
3.2 Refund Voucher Codes
What are refund voucher codes?
Refund voucher codes are issued by dimarkethall as a refund for purchases made on a dimarkethall marketplace. Refund vouchers are redeemable on a dimarkethall marketplace as a method of payment for a future order.How can I use the refund voucher?
You may use the refund vouchers only to make purchases on dimarkethall marketplaces.
Only refund voucher codes communicated by dimarkethall are valid.
The dimarkethall refund voucher is applied to your final cart purchases available at check-out and is deducted from the total amount of your purchase(s)
Can the refund voucher be transferred or withdrawn?
You cannot transfer your refund voucher. You may request a cash refund which will typically be done by bank transfer in lieu of a refund voucher by contacting our Customer Service Department.
What is the expiry period of the refund voucher?
Refund vouchers expire after 180 days and must be used within this period.4. Dimarkethall Store Credit
dimarkethall store credit refers to credit including refund credit reward credit and gift cards held on your behalf in your dimarkethall account. You may redeem and apply dimarkethall store credit to any purchase you are making on the dimarkethall marketplace. You may make payments for your purchases by redeeming any dimarkethall store credit you have accumulated.
5. Refund Store Credit
- A refund store credit is a store credit issued as a refund from a prior purchase. Dimarkethall store credits may be used instead of cash or other forms of payment for purchases.
What is dimarkethall refund store credit?
A refund store credit is a store credit issued as a refund from a prior purchase. Dimarkethall store credits may be used instead of cash or other forms of payment for purchasesWhere can I find/access my dimarkethall refund store credit?
You can find your dimarkethall refund store credit in your dimarkethall account. The dimarkethall store credit appears as a balance on your dimarkethall account .
How can I use my refund store credit?
You may use your dimarkethall refund store credit only to make purchases on a dimarkethall marketplace.
You may use your dimarkethall refund store credit until it is depleted.
Can I withdraw or transfer my dimarkethall refund store credit?
Generally dimarkethall refund store credit is not transferable and may not be withdrawn from your dimarkethall account.
You can request to receive a cash refund which will typically be done by bank transfer refund credit by contacting our Customer Service Department or by following the instructions in your dimarkethall account to withdraw your refund credit if this feature is available.
What is the expiry period of dimarkethall refund store credits?
The dimarkethall refund store credit does not have an expiry period and is usable until it is depleted.6. Reward Store Credits (Top-ups)
We may offer some rewards and other benefits as part of marketing promotions and campaigns from time to time.
These rewards and benefits may be offered in the form of top-ups which may be redeemed directly according to the publicized terms and conditions. These rewards will be visible in your dimarkethall account as reward credits once issued.- 6.2 Top Ups
What are top-ups?
A top-up refers to an incentive offered to select customers who participate in a marketing campaign or promotion and who make successful purchases on a dimarkethall marketplace and complete the purchases .
The selected customers are eligible to receive a credit in their dimarkethall account for use for future purchases.
Where can I find/access my top-up?
The dimarkethall top-up is applied to your dimarkethall store credit and may be applied towards your next purchase on the dimarkethall marketplace.
How can I use my top-up?
You may use your top-up to only make purchases on the dimarkethall marketplace. You can partially use your top-up until it is depleted.
Can top-ups be transferred or withdrawn?
The dimarkethall top-up cannot be transferred or withdrawn or redeemed for cash.
What is the expiry period of top-ups?
The dimarkethall top-up is only available for use for a certain period which will be determined and communicated to you when the top-up is awarded to you.
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